At hHSK, we strive to deliver your leather We want you to be fully satisfied with your purchase from hHSK. If for any reason you’re not happy with your product, we are here to help with a straightforward return process. Please read the details below to understand how our returns work.

1. Eligibility for Returns

You can return most of our products within a day from the date of delivered, as long as the product meets the following conditions:

  • The product is unused and in its original, resalable condition (with no signs of wear, damage, or alteration).
  • The product is in its original packaging, including any tags, dust bags, or boxes it came with.

2. Non-Returnable Items

Certain items may not be eligible for return due to their nature. These include:

  • Customized or personalized items (e.g., engraved or monogrammed products).
  • Sale or clearance items (unless stated otherwise in promotional materials).
  • Products that have been used, damaged, or altered after delivery.

3. How to Return an Item

Returning a product is easy! Just follow these steps:

  1. Return Authorization: We will provide you with a Return Authorization Number (RAN) and instructions for sending the item back to us.
  2. Shipping the Item: Pack the product securely in its original packaging, include all accessories or documentation, and write the Return Authorization Number clearly on the package.
  3. Shipping Costs: You will be responsible for return shipping costs unless the product is defective, damaged, or incorrect.

4. Refunds and Exchanges

  • Refunds: Once your return is received and inspected, we will process your refund to the original payment method. Please note that it may take 3 business days for the refund to appear on your bank or credit card statement.

5. Damaged or Defective Items

If you receive a product that is damaged or defective, please notify us within 2 days of receiving your order. We will arrange for a return and replacement or offer a full refund. Please provide photos of the damaged item to help us resolve the issue promptly.

6. Refund Processing Time

After we receive your returned product, please allow 3 business days for us to inspect and process your return. Refunds will be credited to the original payment method, and you will be notified once this is completed.

7. International Returns

If you are returning an item from outside the [Country], you will be responsible for all shipping costs, customs duties, and taxes. We recommend using a trackable shipping service for international returns to ensure safe delivery.

products in a timely and efficient manner. Below is a detailed overview of our shipping policies to help you understand how we handle orders, shipping, and delivery.

1. Order Processing Time

  • Processing Time: Once your order is placed, we aim to process and ship it within [5-7 business days], included weekends and holidays.
  • Orders are typically processed on business days (Monday through Friday). If you place an order on a weekend or holiday, it will be processed on the next available business day.

2. Shipping Methods and Delivery Times

We offer several shipping options, with varying delivery times and costs. The specific options available to you will depend on your location and the shipping carrier used:

  • Standard Shipping: Delivery in [5-7 business days] (domestic).
  • International Shipping: Delivery typically takes [7-21 business days], depending on the destination country.

Note: Delivery times are estimates and may vary due to factors such as weather conditions, holidays, or carrier delays.

3. Shipping Charges

Shipping costs are calculated at checkout based on the weight, dimensions of your order, and the delivery address. The shipping fee will be clearly shown before you complete your purchase.

  • Free Shipping: We offer free standard shipping on orders for domestic orders.
  • International Shipping: International shipping fees are calculated at checkout and may vary based on the country and package weight.

4. Shipping Restrictions

  • We currently ship to all over the world.
  • We do not ship to [countries or regions not served].
  • If your location is outside of our regular shipping zones, please contact our customer service team for more information or to inquire about special arrangements.

5. Order Tracking

Once your order has been shipped, you will receive an email with tracking information so you can monitor your package’s progress. You can track your order directly on the shipping carrier’s website using the tracking number provided.

6. Lost or Stolen Packages

  • Domestic Orders: If your package is lost or stolen after it has been marked as delivered, please contact us immediately. We will assist you with a claim, but we are not liable for lost or stolen items once they have been handed over to the shipping carrier.
  • International Orders: Please be aware that international packages may experience customs delays. If your package is delayed, please contact us, and we will help track the package with the carrier.

7. Customs, Duties, and Taxes

  • International Orders: Customers are responsible for any customs duties, taxes, or import fees that may be charged upon delivery. These charges are beyond our control and vary by country. Please check with your local customs office for more information about potential fees before placing an international order.
  • Domestic Orders: Sales tax (if applicable) will be calculated during checkout, based on your shipping address.

8. Order Modifications or Cancellations

If you wish to modify or cancel your order, please contact us as soon as possible. Once an order is shipped, we cannot make any changes to the delivery or cancel the order. If you do not wish to keep the order after it is shipped, you can follow our Return Policy.

9. Packaging

We take great care in packaging our products to ensure they arrive in perfect condition. Our products are packed securely to prevent any damage during transit. We use environmentally friendly materials whenever possible.